Booking & Stays
Is there a minimum stay?
Yes, there’s a 3-night minimum stay. We also offer a discount for 7-night bookings.
Do I have to pre-pay for my stay?
Yes, full payment is required in advance to confirm your booking.
Do I have to pay a security deposit?
No security deposit is required.
What is your cancellation policy?
We offer a full refund if cancelled more than 7 days before your check-in date.
Can I change my booking?
Please email us if you’d like to request changes to your booking. We’ll do our best to help.
Can I book both pods / the whole site?
Yes, you’re welcome to book both Bluebell and Snowdrop Pods for exclusive use of the site.
Check-In & Check-Out
What time can I check in?
Check-in is from 4:00 PM.
What time is check-out?
Check-out is between 10:00 AM and 12:00 noon.
What’s Included?
Each pod includes:
Do both pods have hot tubs?
Yes — each pod now includes its own private hot tub for your exclusive use.
Guests, Children & Pets
Can children stay at Rocklands Retreat?
No, our site is exclusively for adults. It’s designed as a peaceful retreat for couples.
Are dogs allowed?
Sorry, we do not allow dogs or other pets.
Site & Facilities
Are there noise restrictions?
Yes — to respect all guests, we kindly ask for quiet between 11:00 PM and 8:00 AM.
Where can I park?
There is a dedicated parking area approximately 35 metres from the pods.
Can I charge my electric vehicle?
Sorry, we currently do not offer EV charging facilities.
Where should I dispose of rubbish?
Bins are located in the car park for guest use.
Still have questions?
If your question isn’t listed here, feel free to contact us — we’re happy to help.
